Returns and Refunds Policy for Roses Life Coaching

Effective Date: January 1st, 2025

At Roses Life Coaching, we strive to provide high-quality coaching services, eBooks, and digital products that help you achieve your personal and professional goals. Due to the nature of our products, especially digital content, our Returns and Refunds Policy is designed to protect both you and us while ensuring your satisfaction.

1. Digital Products (eBooks, Online Courses, Audio/Video Files, etc.)

Due to the instant access and downloadable nature of our digital products, we do not offer refunds for digital products once they have been purchased. This includes eBooks, online courses, audio files, video recordings, and any other downloadable content.

However, we understand that sometimes things do not work as expected. If you experience issues accessing or using our digital products, please contact us at [insert contact email], and we will do our best to resolve the problem. We may be able to provide a replacement or technical support to ensure you can enjoy the product.

2. Coaching Services

For one-on-one coaching sessions, we require at least 48 hours’ notice for cancellations or rescheduling. If you cancel or reschedule with less than 48 hours’ notice, the session will be charged as scheduled. If you are dissatisfied with a session, please contact us to discuss your concerns, and we will do our best to ensure a positive experience moving forward.

• Refunds for Coaching Services: Refunds for coaching services will only be issued in exceptional circumstances and at the discretion of Roses Life Coaching. Please contact us at [insert contact email] for any issues or requests for refunds related to coaching sessions.

3. Subscription-Based Products

If you are subscribed to a recurring coaching service or membership program, you may cancel your subscription at any time through your account on our website or by contacting us directly. Cancellations will take effect from the next billing cycle, and no refunds will be issued for charges already processed.

4. Non-Refundable Items

The following items are non-refundable:

• Digital products, including eBooks, online courses, downloadable audio/video files, and other digital content.
• Any coaching sessions that have been completed or for which the service has been rendered.

5. How to Request a Refund or Return

For issues related to digital products or coaching services, please contact us at [insert contact email]. In your request, please provide:

• Your order number (for digital products) or the date of the coaching session.
• A brief explanation of the issue you encountered.
• Any relevant details or screenshots to help us assist you more efficiently.

6. Technical Issues

If you encounter technical problems with accessing or downloading any of our digital products, please contact us immediately. We will provide support to resolve the issue and, if necessary, issue a replacement or a credit for future purchases. Refunds for technical issues are not guaranteed and will be handled on a case-by-case basis.

7. Changes to This Policy

We may update or modify this Returns and Refunds Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as of the posted date.

8. Contact Us

If you have any questions, concerns, or need assistance with a return, refund, or any of our products or services, please submit a Refund / Return Request Below.