Roses Life Coaching Learning Platform Privacy Policy

Last Updated: January 6th, 2025

At Roses Life Coaching, we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines how we collect, use, and protect the personal data of our users who access and use our learning platform, which is built using Tutor LMS Pro for WordPress.

Introduction

Our learning platform is designed to provide a safe and secure environment for users to access online courses, tutorials, and other educational resources. We understand that our users trust us with their personal data, and we are committed to being transparent about how we collect, use, and protect that data.

What Personal Data Do We Collect?

We collect the following types of personal data from our users:

1. Registration Information: When you register for an account on our learning platform, we collect your name, email address, and password.
2. Course Enrollment Information: When you enroll in a course, we collect information about the course, including the course title, description, and any relevant metadata.
3. Payment Information: If you purchase a course or subscription, we collect payment information, including your credit card number, expiration date, and billing address.
4. Usage Data: We collect data about how you use our learning platform, including the courses you access, the pages you visit, and the time you spend on our platform.
5. Communication Data: We collect data about your interactions with our support team, including emails, chat logs, and phone calls.

How Do We Use Your Personal Data?

We use your personal data for the following purposes:

1. To Provide Our Services: We use your registration information to create and manage your account, and to provide you with access to our learning platform.
2. To Improve Our Services: We use your usage data to improve the quality and relevance of our courses and tutorials, and to identify areas for improvement.
3. To Communicate with You: We use your communication data to respond to your inquiries, provide support, and send you important updates about our platform.
4. To Process Payments: We use your payment information to process transactions and manage your subscription.
5. To Comply with Laws and Regulations: We may use your personal data to comply with applicable laws and regulations, such as tax laws and anti-money laundering regulations.

How Do We Protect Your Personal Data?

We take the security and confidentiality of your personal data seriously. We use industry-standard security measures to protect your data, including:

1. Encryption: We encrypt your data in transit using SSL/TLS encryption.
2. Access Controls: We limit access to your data to authorized personnel only.
3. Data Backup: We regularly back up your data to prevent loss or corruption.
4. Secure Payment Processing: We use a secure payment gateway to process transactions.

Who Do We Share Your Personal Data With?

We may share your personal data with the following third parties:

1. Tutor LMS Pro: We use Tutor LMS Pro to power our learning platform, and we may share your data with them to provide our services.
2. Payment Processors: We use payment processors to process transactions, and we may share your payment information with them.
3. Support Teams: We may share your communication data with our support teams to provide you with assistance.
4. Law Enforcement: We may share your personal data with law enforcement agencies if required by law.

Your Rights

You have the following rights with respect to your personal data:

1. Right to Access: You have the right to access your personal data and to request a copy of it.
2. Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
3. Right to Erasure: You have the right to request that we delete your personal data.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
5. Right to Object: You have the right to object to the processing of your personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with changes in applicable laws and regulations. We will notify you of any changes by posting an updated version of this policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact email or phone number].

By using our learning platform, you acknowledge that you have read and understood this Privacy Policy, and you agree to our collection, use, and disclosure of your personal data as described herein.

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